rt99 Responsible Gaming — Keep the Fun Within Limits
Let gaming be a source of entertainment, not stress — rt99 is always ready to help you enjoy yourself safely and mindfully.
What Does Responsible Gaming Mean?
Responsible gaming means treating online gaming or sports betting as a form of entertainment — not as a way to earn a living or solve financial problems. rt99 believes every player should enjoy gaming within their own means and time.
Only users aged 21 years or older may create an account and play on our platform. Creating an account for minors is strictly prohibited, and rt99 is committed to enforcing this rule effectively.
Problem gambling or addiction can have a negative impact on anyone's life. That is why rt99 provides multiple protective tools — such as deposit limits, time controls, and self-exclusion — so you can always stay in control.
rt99's Commitment
- For users aged 21+ only
- SSL encryption and fair play guaranteed
- Option to set deposit and bet limits
- Self-exclusion and cooling-off period options
- 24/7 support in Bengali
- Full protection of personal information
Our Protection Tools
Set Deposit Limits
Set your own maximum on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit takes 72 hours to come into effect, protecting you from impulsive decisions.
Time Controls and Cooling-Off
Take a break from extended play sessions. Temporarily pause your account for a set period — from one day to several weeks. This break helps you make decisions with a clear head.
Self-Exclusion Option
If you feel gaming is getting out of control, apply for Self-Exclusion. Your account will be deactivated as soon as you apply and cannot be reactivated before the specified period ends.
24/7 Support and Guidance
Contact rt99's live chat or send a message to [email protected] at any time. Our team is always ready to assist in Bengali and English. If you share any gaming-related concern, we will act quickly.
Review Betting History
View a full history of your past bets, deposits, and withdrawals in your account settings. Analyse your spending patterns — it is the most effective way to stay aware.
Protection of Minors
Age verification is mandatory when registering at rt99. Third-party parental control software can be used on household devices to restrict minors from accessing this site.
Recognise the Warning Signs
Watch out if you notice these signs
- A tendency to bet more in an attempt to recover lost money
- Difficulty controlling how much or how long you play
- Hiding gaming activity from family and friends
- Using money meant for essential expenses or borrowed money for gaming
- Feeling restless or irritable when unable to play
- Gaming having a negative effect on work, studies, or relationships
If you notice any of the signs above in yourself, take them seriously. It is not a sign of weakness — recognising and alerting yourself in time is an act of courage.
If you feel there is a problem, contact rt99's support team directly. We will listen to your concerns confidentially and help you take the necessary steps, including self-exclusion.
Remember — playing at rt99 is always optional and for entertainment. Never consider online gaming a guaranteed way to make money.
For users aged 21 years or older only.
How to Use the Protection Tools
Log in to your account
Log in to your account on the rt99 website and click the profile icon in the top right corner.
Go to the 'Responsible Gaming' section
Find and open the 'Responsible Gaming' section in your account settings.
Set your preferred limits
Set deposit limits, bet limits, session time limits, or a cooling-off period — whatever you need. Changes are saved immediately.
Apply for self-exclusion (if needed)
If you feel you need a long break, fill out the self-exclusion form. Your account will not be reactivated before the specified period ends.
Contact the support team
If you have any trouble with the settings or need further assistance, contact 24/7 live chat or [email protected].
Review your history regularly
At least once a month, check your betting history and transaction summary — it is a simple way to stay aware.
Core Principles of Safe Gaming
Play for Entertainment
Think of online gaming as a leisure activity — like watching a film or playing sport. Never think of it as a primary source of income. Only bet what you can afford to lose.
Set a budget
Decide how much you will spend before you start playing and stick to that limit. Do not use money set aside for bills, rent, or groceries for betting. After a win, stay disciplined and avoid placing large bets out of excitement.
Manage Your Emotions
Avoid playing when you are angry, sad, or under stress. Decisions made in these states often lead to regret. Playing in a positive and calm state of mind makes the experience more enjoyable.
Take Breaks and Keep Balance
Keep gaming a small part of your life. Give adequate time to family, friends, work, and other hobbies. Build a habit of not playing beyond a set time each day or week.
Get in Touch with Support
rt99's support team is by your side 7 days a week, 24 hours a day. We are ready to help with any gaming-related concern — from setting deposit limits to applying for self-exclusion.
Remember
- Deciding to stop playing is never something to be ashamed of
- Asking for help is a sign of strength
- Your privacy will be fully protected
- We do not judge — we only help
- rt99 is by your side through any difficulty
Frequently Asked Questions
Enjoy Safely — Welcome to rt99
Enjoy gaming responsibly in a secure environment. Check our FAQ for any questions or get direct support.